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House rules and conditions

Rules of procedure

Section 1: Home
The hotelier has the freedom not to receive customers whose dress is indecent and neglected, customers whose behavior is noisy, incorrect, alcoholic, customers whose behavior is contrary to morality and public order. Anyone wishing to stay at the hotel is required to make known their identity and that of the people accompanying them.

Article 2: Opening hours
The hotel reception is open from 6:45 a.m. to 9:30 p.m. on weekdays and 7:45 a.m. to 9:30 p.m. on weekends. The hotel welcomes you 365 days a year excluding annual leave.

Article 3: Room occupancy
The customer may not introduce into the room third parties not known to the hotelier, unless authorized by the latter. Similarly, the customer cannot rent a room for a number of people greater than that provided for by the regulations in force.

Article 4: Access to rooms
Upon arrival, unless agreed by the hotelier, the customer cannot demand to occupy the room before 4 p.m. Nightly rental ends at 11 a.m., regardless of the customer’s arrival time.

Article 5: Key management
The room key is a standard key that the client can keep with him but cannot entrust to a third party. It is advisable to give it to the reception so that it informs its staff of the possibility of cleaning, otherwise it may not be done. It must be returned on the day of departure. In the event of non-return, the hotel will charge 60€ and debit the amount from the customer’s credit card.

Article 6: Nuisances and respect for other customers
Noise, even during the day, is prohibited. The customer causing disorder or scandal in any form whatsoever, will be asked to leave the hotel immediately and without reimbursement of his stay. In the interest of the tranquility of the establishment, all noise must cease between 10 p.m. and 7 a.m. For the respect and rest of other customers, be careful not to slam the doors or make too much noise, especially between 10:00 p.m. and 8:00 a.m. Any neighborhood noise related to the behavior of a person under his responsibility, may lead the hotelier to invite the customer to leave the establishment without the need to carry out acoustic measurements, as soon as the noise generated is likely to affect the tranquility of customers (art. R.1334-30 and R; 1334-31 of the Public Health Code). The noise requiring the reimbursement of customers who have suffered the inconvenience will be debited from the credit card of the noisemakers. A hotel room is a place of rest. All trade is strictly prohibited.

Article 7: Responsibilities
Children are the sole responsibility of the client.

Article 8: Prohibitions
For security reasons and out of respect for everyone, it is strictly forbidden to smoke throughout the hotel. In accordance with Decree No. 2006-1386 of November 15, 2006 setting the conditions for the application of the ban on smoking in places assigned to collective use, smoking in the hotel exposes you to additional billing of €90 or legal proceedings. Any untimely triggering of the fire alarm for non-compliance with this provision will be charged €150 for the costs of restoring the fire safety system to service.

Article 9: Acceptance of the rules and general conditions of sale
The hotel’s internal rules apply to all reservations. Any stay entails acceptance of the special conditions and internal rules of the hotel. Failure to comply with the above provisions will result in the immediate termination of the contract.

IN THE EVENT OF NON-COMPLIANCE BY THE CUSTOMER WITH ONE OF THESE CONDITIONS, THE HOTEL OPERATOR WILL BE OBLIGATED TO INVITE THE CUSTOMER TO LEAVE THE ESTABLISHMENT ON THE FIELD, WITHOUT ANY COMPENSATION.

Terms of Sales

Article 1: Reservation
It is recommended that anyone wishing to stay at the hotel book in advance and obtain the agreement of the hotelier. On the occasion of any reservation the customer must pay a deposit or a credit card number. The hotel contract is deemed concluded upon agreement between the parties. Reservations made on our site are effective after the debit of the reservation fees. In case of rejection, the hotel may cancel this reservation. The hotel reserves the right to pre-authorize the credit card before the arrival date. The amount of the deposit varies according to the length of the stay. The equivalent of the first night will be charged for stays of less than 4 days or 25% of the total for stays of 4 days and more.

Article 2: Payment
The accommodation benefit is payable no later than the day of departure. We accept the following credit cards: Visa, Eurocard-Mastercard. It is also possible to pay by holiday check or cash. By application of article 2102 of the Civil Code, the customer cannot oppose the retention of his luggage if he refuses to pay. A credit card number will be required as a guarantee. Room rates are per day. Failure to pay will result in the immediate expulsion of the customer subject to legal proceedings for the settlement of his due. In the event of a dispute, jurisdiction will be attributed to the judge in chambers of the Civil Court of Lorient.
If you cannot provide us with this document, we will be forced to refuse your room rental request.

Article 3: Tourist tax
The tourist tax is never included in the price of the reservation. It is in force in the municipality and payable locally. Amount 2021: €0.90 per adult and per night.

Article 4: Cancellation / modification of reservation and commitment
In case of modification or cancellation of reservation, all customers are required to notify 30 days before. If the customer fails to notify within the above deadlines, the deposit will be retained by the hotel. Any rental started is due in full. Delays on arrival or early departures can in no case give rise to a refund. In case of no show, the hotel requires 100% of the stay and will have the possibility of re-renting the room.

In case of modification during the stay the hotel requires 100% of the stay. The hotelier has the option of re-renting a room without delay under the following conditions:
 Cancellation by the customer.
 Modification of the reservation by the customer.
 No presentation of the client.
 Error by the customer when making the reservation, on the dates, the quantity of rooms or the type of room.

Article 5: Access to rooms, departure and arrival
Upon arrival, unless agreed by the hotelier, the customer cannot demand to occupy the room before 4 p.m. Nightly rental ends at 10 a.m., regardless of the customer’s arrival time. A bank imprint will be requested by the establishment upon your arrival. At the time of his departure, the client must return the key to his room. He is forbidden to take away any object whatsoever belonging to the hotel: he must notify the hotelier if he notices a mistake and send it back, otherwise he will be charged for the object. . Anyone wishing to stay at the hotel is required to make known their identity and that of the people accompanying them.

Article 6: Children and extra beds
A child under 2 years old is charged €9 per night and per person for the use of a cot. Extra beds are not available. The maximum number of cots in the room is 1. Supplements are not automatically calculated in the total amount of the reservation on the site and must be paid separately directly with the establishment.

Article 7: Degradation
The client must use the rented property as a good father. The rooms made available to our customers are checked every day, functional and in good condition. Our customers are invited to report any breach immediately to the hotel reception. In the event of a problem, the customer will have to engage his civil liability. In the event of damage, the hotel reserves the right to charge the customer the cost of repair or replacement. It is the same for any violation observed after the departure of the customer, the amount of compensation will be debited from the customer’s card. The hotel may require in the event of voluntary or involuntary damage to materials, objects, furniture belonging to the hotel, full reimbursement with a penalty and damages of €1,000 to €2,000. The hotel may require a cleaning fee if the room is left in a state that will be deemed unsuitable. In the event of deterioration of the carpet, bedding, bed base, the hotel will demand reimbursement of the damage with a minimum flat rate of €1,000 for repairs and for not being able to re-let the rooms. In general, the customer must pay the damage caused directly to the hotel. He can appeal to his insurance (if he wishes to be reimbursed) for all the voluntary or involuntary damage he will cause during his stay.
The rooms made available are non-smoking, checked daily. Our customers are invited to report any breach immediately to the hotel reception. The hotel reserves the right to claim the amount of one night for additional cleaning costs from the customer who smokes in his room. If the client wishes to continue smoking inside or outside the indicated areas, he will be asked to leave the hotel. In the event of non-compliance with the hotel’s internal regulations (which can be consulted on site), the customer will be asked to leave the hotel without being able to demand any refund. The hotel reserves the right to deduct the amount of consumption not declared on departure as well as damage to the room. This amount will be deducted from the bank imprint provided upon booking. The hotel will have no obligation to notify the customer but can provide him with an invoice on request.

Article 8: Complaint
Any complaint about the quality of the services provided must be presented to the hotelier immediately.

Article 9: Forgotten business
Items left or abandoned may be sold under the conditions provided for by the law of March 31, 1896. If the customer requests the return of his belongings by parcel or mail, this will be done with tracking and insurance for valuables. The shipment will be made after the payment by the customer of the shipping costs.

Article 10: Acceptance of the rules and general conditions of sale
The hotel’s internal rules apply to all reservations. Any stay entails acceptance of the special conditions and internal rules of the Hotel. Failure to comply with the above provisions will result in the immediate termination of the contract.

IN THE EVENT OF NON-COMPLIANCE BY THE CUSTOMER WITH ONE OF THESE CONDITIONS, THE HOTEL OPERATOR WILL BE OBLIGATED TO INVITE THE CUSTOMER TO LEAVE THE ESTABLISHMENT IMMEDIATELY AND WITHOUT ANY COMPENSATION.

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